Terms and Conditions
- Service Description:OceanCare Relocation Inc. will provide [ packing, transportation, unpacking] as per the agreed-upon booking.
- Booking Confirmation:Bookings are confirmed upon receipt of a non-refundable deposit of [amount or percentage] of the total estimated cost. The deposit secures your scheduled service date.
- Cancellation Policy:a. Cancellations made [the night of appointment was created ] or more prior to the scheduled service date are eligible for a partial refund of the deposit, minus any incurred costs. b. Cancellations made less than [number of days] prior to the scheduled service date forfeit the entire deposit. c. OceanCare Relocation Inc. reserves the right to cancel bookings due to unforeseen circumstances such as weather conditions or operational issues. In such cases, every effort will be made to reschedule services at a mutually convenient time.
- Payment Terms:Payment of the remaining balance is due upon completion of services. Acceptable forms of payment include [list acceptable forms, e.g., cash, credit card, bank transfer].
- Liability:OceanCare Relocation Inc. takes utmost care in handling your belongings. However, we are not liable for damages caused by unforeseen circumstances such as accidents, natural disasters, or improper packing of items by the customer.
- Customer Responsibilities:a. Customers must ensure that all items for relocation are properly packed and ready for transport at the agreed-upon time. b. Customers are responsible for notifying OceanCare Relocation Inc. of any special handling requirements or fragile items.
- Insurance:OceanCare Relocation Inc. offers [optional or mandatory] insurance coverage for transported goods. Please inquire about insurance options and premiums.
- Dispute Resolution:Any disputes arising from these terms and conditions will be resolved through mediation or arbitration in [jurisdiction].
- Changes to Terms:OceanCare Relocation Inc. reserves the right to modify these terms and conditions at any time. Updated terms will be communicated to customers in writing.
By booking services with OceanCare Relocation Inc., you acknowledge that you have read, understood, and agree to these terms and conditions.
Return and Refund Policy
- Deposit Policy:a. A non-refundable deposit of half or entire payment is required to secure your booking with OceanCare Relocation Inc. This deposit is applied towards the total cost of services.
- Cancellation by Customer:a. Cancellations made (the night appointment was created) or more prior to the scheduled service date are eligible for a partial refund of the deposit, minus any incurred costs such as administrative fees or preparations made by OceanCare Relocation Inc. b. Cancellations made less than [number of days] prior to the scheduled service date forfeit the entire deposit.
- Cancellation by OceanCare Relocation Inc.:a. In the event that OceanCare Relocation Inc. is unable to fulfill the booking due to reasons within our control (e.g., equipment failure, staffing issues), we will refund the full deposit promptly.
- Refund Processing:a. Refunds will be processed within [number of days] business days after the cancellation request is approved. b. Refunds will be issued in the same form of payment used for the deposit, unless otherwise agreed upon.
- Exceptions:a. No refunds will be issued for cancellations due to circumstances beyond OceanCare Relocation Inc.'s control, including but not limited to weather conditions, natural disasters, or governmental restrictions.
- Contact Information:For refund inquiries or to request a cancellation, please contact our customer service team at [contact information].
Just opened
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